Telecom Installer

Description

Job Summary: A telephony and internet installation technician installs, maintains, and repairs telecommunications networks in residential and commercial premises, ensuring service functionality. Key Highlights: 1. Installation and configuration of telephony and internet equipment 2. Field maintenance, technical support, and troubleshooting 3. Field work with safety and customer relationship * The role of **telephony and internet installation technician** involves activities related to the installation, maintenance, and repair of telecommunications networks. This professional works both in residential and commercial premises, ensuring that telephony and internet services operate correctly. Below is a summary of the main responsibilities: * **Equipment Installation:** Install modems, routers, antennas, network cables, telephone lines, and other equipment. Configure Wi\-Fi networks and internet connections on customers' devices. * + **Maintenance and Technical Support:** Identify faults in internet and telephony connections. Perform signal tests, replace defective cables or equipment. Respond to technical service calls to resolve on-site issues. + **Configuration and Testing:** Configure network parameters (e.g., IP, DNS). Test internet speed, signal quality, and telephone line functionality. + **Field Work:** Climb utility poles, access distribution boxes, and perform cable splicing. Use safety equipment and comply with technical regulations (e.g., NR\-10 and NR\-35\). + **Customer Relationship:** Explain service operation to customers. Record service interactions and complete service orders.