Job Summary: Cantu INC is seeking a Relationship Assistant to support customer service processes and perform administrative and operational activities. Key Highlights: 1. Support in customer service processes and digital channels. 2. Opportunity for those seeking challenges and innovation. 3. Inclusive position for people with disabilities. Cantu INC is looking for a **Relationship Assistant** in **Araçatuba/SP**. Answer "yes" or "no" to the questions below and see how well you align with this fast-paced team: Am I a doer? Am I obsessed with the customer? Do I enjoy being challenged by the future? Am I an ally, collaborating for the team's success? If you answered "yes" to most of these questions, we want you to help transform the tire industry with us! Apply now! We're eagerly awaiting your arrival! **Responsibilities and Duties** * Perform routine (administrative and operational) tasks under constant guidance. * Provide support in one or more processes within the Customer Service (SAC) area. * Handle digital channel communications (Chat, Contact Us, Reclame AQUI) and the 0800 hotline, as well as other customer service channels. * Record information for other departments when necessary. * Comply with guidelines established in Cantu Inc’s Policy, ensuring adherence through daily activities that promote management, performance against KPIs, and departmental results. **Requirements and Qualifications** * Completed high school education * Communication skills (proficiency in formal language for verbal and written communication); * Prior customer/consumer service experience is a plus; * Openness to change; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) **Additional Information** **Working Hours:** Monday to Friday, schedule to be defined. * **At Cantu INC, you’ll have access to these benefits:** * Meal allowance or food voucher; * On-site cafeteria; * Fuel allowance or transportation benefit; * TotalPass; * Health insurance; * Dental insurance; * Pharmacy credit; * Life insurance; * Discount on product purchases; * In-house English classes (subject to policy); * Education assistance (subject to policy); * Expertires (our training platform); * New Value (corporate benefits club); * "Refer a Friend" program; * Laboral; * "Talk to Me" program (psychological support); * Zenklub platform – emotional health and wellbeing support; * Partnership with Petlove – benefits for your pet; PPR (subject to policy – requires at least 6 months of employment during the payment year). * **This inclusive position is also available for people with disabilities.** We are the technology and logistics platform enabling comprehensive tire solutions, guiding buyers and supporting sellers. One of the largest tire distributors in the country, present in 23 states with over 60 branches and 5 distribution centers, and a pioneer e-commerce platform for tires. We love challenges—and, of course, speed. We plan, execute, correct, and deliver results without wasting time. Challenged by the future, we constantly seek trends and innovative solutions to simplify our customers’ lives. After all, they give meaning to our business. Our purpose is to open paths for people and businesses, watching everyone grow alongside us—including you! If you’re restless, love challenges and technology as much as we do, then this is the right place to start or advance your professional journey. \#LetsBuildTheFuture?
João Silva
Indeed · HR
João Silva
Indeed · HR
