Job Summary: A professional to ensure smooth restaurant operations, supervising staff, customer service, product quality, and compliance with standards—focusing on operational excellence. Key Highlights: 1. Team leadership and motivation for high performance 2. Focus on operational excellence and customer satisfaction 3. End-to-end management of restaurant operations **About the Role** If you have energy for growth, market intelligence, and passion for building high-performance teams, this could be your place. Objective: Ensure smooth restaurant operations by supervising staff, customer service, product quality, and regulatory compliance—with focus on operational excellence and business results. **Your Responsibilities:** Operational Management * Oversee restaurant opening and closing procedures. * Supervise daily activities across all areas (dining room, bar, kitchen, delivery). * Ensure all equipment is in proper working condition. * Monitor inventory and ingredient consumption, reporting replenishment needs. 2\.2\. Customer Service * Ensure courteous, prompt, and efficient service. * Resolve complaints or issues professionally. * Monitor customer satisfaction and propose improvements. * Assist during peak hours. 2\.3\. Team Management * Lead and motivate the team during shifts. * Prepare work schedules, days off, and vacation plans. * Guide and train new employees. * Deliver positive and corrective feedback. 2\.4\. Quality Control * Verify dish standards before counter release. * Ensure compliance with Sanitary Surveillance regulations. * Inspect facility cleanliness, staff uniforms, and personal hygiene. 2\.5\. Administrative and Financial Tasks * Support and monitor cash register closing. * Complete daily sales, productivity, and incident reports. * Assist in goal tracking and waste reduction. * Report any non-standard situations to management. Benefits Profit-sharing program Performance-based incentives. Health and dental insurance after 90 days. Transportation allowance or commuter subsidy. Employment Type: Full-time Compensation: R$2\.000,00 \- R$3\.500,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
