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Customer Service Agent

R$1,500-1,621/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

**CUSTOMER SERVICE AGENT** Responsible for providing remote telephone support to customers via phone calls or digital customer service platforms, aiming to assist in resolving issues and addressing delinquency. **RESPONSIBILITIES:** * Contact customers via phone calls or digital customer service platforms; * Conduct collections from individuals and legal entities; * Lead negotiations regarding payment methods, understand customer needs, overcome objections, and finalize agreements to resolve delinquency. * Clarify product-related information, prioritizing the maintenance of customer relationships; * Record all customer interactions in CRM systems; * Use digital channel platforms. **SALARY AND BENEFITS:** * Employment Type: CLT * Work Mode: On-site * Working Hours: Monday to Saturday, 08:00 to 14:00 * Workplace: Downtown Belo Horizonte * Salary: Fixed * Performance Bonus * Meal or Food Allowance – iFood! * Birthday Day Off * Life and Accident Insurance * Todos Card (available after 3 months) * Refuturiza Platform (access to various online courses) Salary: R$1\.500,00 \- R$1\.621,00 per month Workplace: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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