Job Summary: Customer service representative responsible for greeting customers, presenting products, organizing the premises, prospecting new customers, and maintaining relationships to ensure satisfaction and loyalty. Key Highlights: 1. Friendly and professional customer and distributor service 2. Responsible for sales, order registration, and cash control 3. Team collaboration to achieve sales targets and continuous improvement The Customer Service Representative is responsible for serving product distributors, greeting customers, presenting products, organizing shelves, stocking, and maintaining overall premises organization. The role also involves prospecting new customers as well as maintaining relationships with existing customers to ensure satisfaction and loyalty. * **Customer Service:** Greet and serve customers in a friendly and professional manner. Clarify inquiries regarding products and services. * + **Sales Processing:** Conduct sales, register orders, and process payments. Maintain an organized cash register and monitor cash flow. + **Support and Problem Resolution:** Identify and effectively resolve customer complaints. Escalate situations requiring special attention to management. + **Store Maintenance:** Organize and maintain a clean and tidy service area. Restock products and ensure proper item display. + **Team Collaboration:** Work collaboratively to achieve sales targets. Participate in training sessions and meetings to improve service.
João Silva
Indeed · HR
João Silva
Indeed · HR
