Description
Responsible for the store's technical support department: handling customers during warranty processes who visit the store, and analyzing batteries brought to this department by the sales/logistics team.
* For warranty customer service: removing and installing car batteries, visual inspection of the product, and verification of the warranty certificate. Conducting standard tests to determine whether the product is defective. Charging the product when necessary and monitoring it until the diagnostic process is complete;
* Retail service at the store front;
* Support for other logistics department activities.
*Automotive batteries are heavy products. Technicians perform diagnostics only through equipment testing and visual inspection; they do not open the product or perform direct maintenance on it.*
**Requirements:**
* Completed high school education;
* Proactive, responsible, and organized individual;
* Strong writing skills, communication ability, and courtesy in customer service;
* Willingness to perform operational tasks and physical effort;
* Ability to work well in a team.
**Knowledge of battery installation is a plus,** but training will be provided by the company!
* Monday to Friday, business hours.
Employment type: Full-time, permanent CLT contract
Compensation: R$1\.600,00 \- R$1\.700,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Selection question(s):
* Do you know how to install/remove vehicle batteries?
Work location: On-site