Senior Process Analyst

Description

Job Summary: This position in the Product Management department focuses on knowledge management and continuous process improvement, mapping, analyzing, and enhancing workflows to increase operational efficiency. Key Highlights: 1. Knowledge management and continuous process improvement. 2. Workflow mapping and analysis for operational efficiency. 3. Application of agile methodologies and process modeling tools. **About FIT Energia** FIT Energia, a company within the Santander Group, is a distributed generation platform operating nationwide, connecting energy generators and consumers. Our goal is to enable and promote clean, more accessible energy consumption for everyone. **Job Description** This position is part of the Product Management department and aims to ensure knowledge management and continuous process improvement through workflow mapping, analysis, and enhancement. It seeks to increase operational efficiency, promote standardization, support decision-making, and generate sustainable value for the company. **Responsibilities and Duties** * Map medium-complexity process flowcharts, identifying bottlenecks and improvement opportunities, collaborating closely with relevant departments; * Develop and monitor process implementation plans; * Define, implement, and monitor performance indicators to ensure effectiveness of implemented changes; * Conduct data-driven performance and productivity analyses, proposing evidence-based solutions; * Develop manuals and procedural documentation, ensuring standardization and quality; * Generate reports and status updates on progress and results achieved. **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Production Engineering, or related fields; * Knowledge of BPMN, process modeling tools, PDCA, cause-and-effect analysis, Excel, Kaizen, Lean, agile methodologies, and Design Thinking. **Benefits** * Meal/Voucher Allowance * Mobility Assistance * Health Insurance with national private hospital coverage (no monthly fee, 30% co-payment) * Dental Insurance (no monthly fee, no co-payment) * Life Insurance (no monthly fee, no co-payment) * Premium Wellhub program * Training and course platform * Flexible working hours * Electricity bill discount **Additional Information** Please note that, to ensure greater control and agility in our selection process, all positions will be managed directly through the platforms where they are published. We will not respond to candidates via private LinkedIn messages, except in cases of active recruitment (hunting). All our opportunities are open to diverse individuals regarding gender identity, race and ethnicity, sexual orientation, origin, and persons with disabilities (PwD). **\#JoinFIT**