Welcoming Front Desk Agent - ap 4.0

Description

Job Summary: A professional responsible for greeting, monitoring, and controlling access to ensure front desk organization, security, and effective communication. Key Highlights: 1. Greet and monitor the entry and exit of people and vehicles 2. Monitor security footage and maintain an organized front desk 3. Handle telephone inquiries and report incidents Description: * Minimum 6 months of experience as a Front Desk Assistant; * Incomplete Elementary Education. Greet all clients, professionals, and users; Announce visitors to the requested departments; Monitor the entry and exit of people, vehicles, and service providers; Maintain an organized front desk; Monitor images from specific areas of the Institution (via internal CCTV system); Provide telephone support, directing calls according to procedural needs; Immediately report any irregularity concerning people or vehicles near the front desk; Ensure all tasks are performed attentively and objectively; Carry out job responsibilities with constant attention and respect toward all professionals and visitors; Daily manage the activation and deactivation of common-area lighting at the Institution, observing scheduled times and/or requirements; Assist other front desk colleagues with administrative duties when requested and authorized; Prevent unauthorized access by individuals not involved in institutional processes or not affiliated with any SPDM/PAIS department activities, unless approved by management. Perform area/department tasks in accordance with instructions from the immediate supervisor and the Institution's standards. 2511120202181862438