Store Sales Associate

Description

Job Summary: The Store Sales Associate is responsible for personalized customer service, inventory management, after-sales support, customer retention, and maintaining the store’s international standards. Key Highlights: 1. Join the world's largest jewelry retailer, transforming stories into jewelry. 2. Work for a sustainability leader in the jewelry industry. 3. Serve as a brand ambassador in a values-driven community. Join the **WORLD'S LARGEST** jewelry retailer! We currently have an opening for a **Store Sales Associate** at our store located in Shopping Iguatemi Ribeirão Preto \- SP. **ABOUT PANDORA** Transforming Stories into Jewelry Pandora is the world's largest jewelry brand. What began as a small jewelry workshop in Copenhagen, Denmark, over 40 years ago is now present in more than 100 countries. Our jewelry features hand-finished craftsmanship and is made from high-quality materials, offering endless personalization possibilities and enabling people to express their personal style through our pieces. **Innovation and Sustainability** We are sustainability leaders in the industry. Pandora is the first major jewelry brand to use 100% recycled metals (silver and gold) in its creations. This commitment reflects our pledge to halve greenhouse gas emissions across our entire value chain by 2030\. Each piece embodies our dedication to style and environmental responsibility. **Our Values** We guide our actions through four foundational pillars that define the Pandora community: * We Dream: We are visionaries who look beyond. * We Dare: We pursue bold ambitions with courage. * We Care: We care for one another, our customers, and the planet. * We Deliver: We deliver results and fulfill our promises. We are all brand ambassadors—and together, we form the Pandora community. **Responsibilities and Duties** * Provide personalized service to brand customers; * Handle after-sales customer service; * Build and maintain a loyal customer base; * Manage and organize inventory, operate the system, process returns and exchanges; * Restock the store and replenish items when unavailable in the display area; * Maintain display case organization, setup, and cleanliness; * Participate in internal training on luxury handmade products to become a PANDORA product expert; * Follow company guidelines, adhering to all policies and procedures to uphold the international standard of our stores. **Requirements and Qualifications** * Completed high school education; * Experience in customer service and sales; * Clear and receptive communication skills, ability to thrive in dynamic, constantly changing environments; * Availability to work on a rotating 6x1 schedule. **What You’ll Find Here:** * Medical Assistance; * Dental Assistance; * Meal Voucher; * Food Allowance; * Life Insurance; * Transportation Voucher; * Pharmacy Benefit; * Gympass Partnership; * Flash Card Credit; * Pandora Product Discount; * Insurance Discount Partnership; * Talent Referral Bonus Program; * Birthday Day Off; * English and Spanish Courses with exclusive Open English discount; * Career Development Plan. **All our positions are open to people with disabilities.** Interested? We’re waiting for your application! Come SHINE with us! Minimum Education Level: High School (Secondary Education) * Pharmacy Benefit * Life Insurance * Dental Assistance * Medical Assistance * Food Allowance * English and Spanish Course Discount * Meal Voucher * Transportation Voucher * Talent Referral Bonus Program * Birthday Day Off * Insurance Discount Partnership * Flash Card Credit * Gympass Partnership * Variable Compensation