Description
Job Summary:
The Receptionist will provide support and information to passengers, ensuring organization and safety, while handling various requests clearly, discreetly, and courteously.
Key Highlights:
1. Assisting native and foreign passengers
2. Dynamic environment with teamwork
3. Organization and attention to detail
We are a company specializing in airport VIP lounge services.
We are seeking a **Receptionist** for our unit located inside **VIRACOPOS Airport**, Campinas**/SP**.
**Responsibilities and Duties**
* Greet and provide support services to native and foreign passengers.
* Provide access information.
* Observe internal security protocols, verifying documents and client credibility.
* Assess clients’ needs during their stay in our facility.
* Organize information and plan daily tasks.
* Be capable of self-managing work and responding to requests from external and internal visitors.
* Understand activities carried out by different departments and appropriately route requests from external and internal visitors.
* Speak clearly and discreetly.
* Be attentive and courteous.
* Be proactive and collaborative.
* Comply with instructions from immediate supervisors and report any anomalies occurring in the work environment.
**Requirements and Qualifications**
* Completed High School education.
* Strong communication skills.
* Experience in customer service.
* Hotel or airport reception experience preferred.
* Ability to work effectively in a team.
* Ability to adapt to a dynamic environment.
* Organizational skills and attention to detail.
* Advanced or at least intermediate English proficiency.
* Intermediate Spanish proficiency (preferred).
**Additional Information**
* **Schedule:** 6 days on / 1 day off, with a 6-hour workday.
* **Working Hours:** To be determined
**We Offer:**
* Meal Voucher
* Food Voucher
* Transportation Voucher or Fuel Voucher
* Dental Plan
* Gym membership agreement \- Gympass
* Birthday leave \- Day Off