Description
Job Summary:
Professional to provide technical and operational support to customers in English and French, handle multiple channels, and log interactions in a CRM system.
Key Highlights:
1. Technical and operational support in English and French
2. Multichannel customer service (voice and email)
3. Interaction logging in CRM
The company is hiring a Trilingual Customer Service Representative in Campinas.
Personallise is a company specialized in customized solutions tailored to the individual needs of its clients. Focused on innovation and quality, it offers products and services that stand out in the market.
**What will you do in this role?:**
Provide technical and operational support to customers in English and French. Handle multiple channels, including voice (telephony) and e\-mail, with a focus on resolving requests. Log interactions in a CRM system to ensure traceability and service quality. Support the collection of feedback and identification of complaint or suggestion patterns.
If you have prior experience as a Bilingual Customer Service Representative, Trilingual Receptionist, International Customer Service Assistant, or Multilingual Customer Service Consultant, you may meet the requirements for this position.
**Company Benefits:*** Salary: Competitive with the market.
* ✔ Meal Allowance
* ✔ Meal Voucher
* ✔ Transportation Allowance
* ✔ Medical Assistance
* ✔ Dental Assistance
* ✔ Life Insurance
* ✔ Education Assistance
* ✔ SESC Agreement
* ✔ Gympass
**Other Information:*** Employment Type: Permanent
* Schedule: Full-time
* Working Hours: To be determined.
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***Work Location:*** *On-site in Campinas / SP*
***Application Deadline:*** *12/23/2025*
***Expected Start Date:*** *12/31/2025*
***JobId.:*** *29381374602*
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