Telesales

Description

We are seeking a professional to work in telesales of digital certificates, delivering consultative customer service and guiding customers throughout the entire purchasing process. **Key responsibilities:** * Conduct active and reactive customer service and prospecting * Sell digital certificates through various channels (phone, WhatsApp, e\-mail, chat, and video call) * Present products, highlighting benefits, timelines, and requirements * Request and verify customer documentation * Forward processes to responsible departments * Record customer interactions and sales in the system (CRM) * Accompany customers until purchase completion * Manage customer portfolio * Monitor sales performance and meet established targets **Requirements:** * Strong verbal and written communication skills * Commercial mindset and negotiation ability * Proficiency with technology and digital channels * Organizational skills and attention to detail * Proactivity and results orientation * Experience in sales or customer service is a plus **Job details:** Location: Av. Castelo Branco (near Shopping Cerrado) Working hours: Monday to Friday, from 8:00 AM to 6:00 PM Salary: R$ 1\.621,00 (CLT) **Benefits:** * Meal allowance: R$ 719.00 * Transportation allowance * Health insurance * Dental insurance * Totalpass * SESC card Payment: R$1\.621,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Food allowance * Transportation allowance Work location: On-site