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TECHNICAL RECEPTION

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Technical customer service, providing support on graphic product specifications and managing production orders and technical support tickets. Key Highlights: 1. Specialized technical support for graphic products 2. Production order management and follow-up 3. Interface with creative and production departments **Position: TECHNICAL RECEPTION – GRAPHIC INDUSTRY** **Working Hours:** Monday to Friday – 12:00 PM to 10:00 PM **Salary:** R$ 6\.000,00 – PJ **Main Responsibilities:** * Technical customer service, providing support on graphic product specifications. * Opening, verification, and follow-up of production orders. * Technical review of materials, files, samples, and layouts submitted by customers. * Direct interface with creative, pre\-press, PCP, and production departments. * Registration and tracking of technical support tickets, ensuring timely response and resolution. * Control and updating of information in internal systems. * Assistance in clarifying questions regarding deadlines, processes, materials, and graphic finishing. * Department organization and management of requests received in person, via e\-mail, or by phone. **Benefits That Make a Difference:** * Transportation Allowance (VT) * Food Basket or Meal Voucher * Medical Assistance (50% covered) * Total Pass

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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