TECHNICAL RECEPTION

Description

Job Summary: Professional responsible for providing technical support to clients in the graphic industry, offering assistance and monitoring production orders. Key Highlights: 1. Specialized technical support for graphic products 2. Management and monitoring of production orders and service requests 3. Interface with creation, prepress, and production departments **Position: TECHNICAL RECEPTION – GRAPHIC INDUSTRY** **Working Hours:** Monday to Friday – 12:00 PM to 10:00 PM **Salary:** R$ 6\.000,00 – PJ **Main Responsibilities:** * Providing technical support to clients, clarifying specifications of graphic products. * Initiating, verifying, and monitoring production orders. * Technical evaluation of materials, files, samples, and layouts submitted by clients. * Direct interface with creation, prepress, PCP, and production departments. * Logging and tracking technical service requests, ensuring timely follow-up and resolution. * Maintaining and updating information in internal systems. * Assisting in clarifying questions regarding deadlines, processes, materials, and graphic finishing. * Organizing the department and managing requests received in person, via e\-mail, or by phone. **Benefits that Make a Difference:** * Transportation Allowance (VT) * Food Basket or Meal Allowance * Medical Assistance (50% covered) * Total Pass