Store Supervisor

Description

Job Summary: A professional responsible for overseeing store operations, managing the team, monitoring sales performance, and promoting employee development to ensure a high-performing work environment. Key Highlights: 1. Store and team operation supervision and support 2. Sales management and goal achievement 3. Employee development and feedback **Your daily responsibilities will include:** \- Monitoring store operations and providing support to the local reception; \- Guiding the team toward autonomy in submitting service requests for facilities and local repairs to ensure proper store functionality; \- Monitoring sales results and forecasts to steer performance toward the company's established targets through a structured action plan; \- Managing the electronic time clock and attendance certificates for the store team; \- Aligning objectives, recognizing achievements, and cascading results and goals; \- Conducting feedback sessions and performance monitoring, supporting store employees with process-related questions and ensuring our training team provides recurring skill enhancement; \- Defining and ensuring implementation of motivational campaigns, as well as driving operational team engagement. **To succeed in this role, you must have:** \- Completed high school education; higher education in Administration, Business Management, or related fields is preferred (in progress or completed); \- Proficiency in Microsoft Office Suite, especially Excel (intermediate level); \- Valid Brazilian driver’s license, Category B; \- Strong communication skills, analytical ability, proactive attitude, and high adaptability to change; \- Experience in customer service, team leadership/management, and sales strategy. Employment Type: Full-time CLT Compensation: R$2\.000,00 \- R$2\.800,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance Selection Questions: * What is your salary expectation for this position? * Is this your first application with us, or have you previously participated in any selection process? * Do you know anyone who works at Way?