**Description:** Supervise the daily operation of the loan store, ensuring the unit runs smoothly and meets its targets. Lead, guide, and develop the sales team. Monitor performance indicators (sales, conversion, among others). Ensure compliance with internal policies, compliance standards, and company guidelines. Provide customer service, offering support and clarifying questions about financial products and services offered. Perform administrative management of the store (cash control, documentation, reports, etc.). Support customer prospecting and retention initiatives. **Requirements:** Completed or ongoing bachelor's degree. Previous experience in leadership roles in retail or the financial sector, preferably with credit/loan products. Knowledge of financial products (personal loans, payroll-deductible loans, credit cards, etc.). Skills in team management, negotiation, and results orientation. Good communication, proactivity, and organization. **Benefits:** No benefit specified