Store Assistant Manager

Description

Job Summary: Responsible for supporting management, supervising the sales team, managing operational routines, resolving conflicts, assisting customers, and controlling inventory and procurement, with an emphasis on positive leadership and process optimization. Key Highlights: 1. Direct support to management with a focus on sales and operations supervision. 2. Team leadership, conflict resolution, and routine optimization. 3. High standard of customer service and inventory management. Responsible for providing direct support to management, focusing on supervision of the sales team and operational routines, conflict resolution, customer assistance, inventory control, and minor procurement. * Delegate and supervise internal processes to ensure compliance with company policies and guidelines. * Be present at the counter when necessary. * Identify and correct issues with an emphasis on guidance rather than reprimand. * Motivate the team through positive leadership. * Provide individual and group feedback. * Conduct and lead training sessions. * Understand and implement internal company processes. * Optimize daily routines and propose improvements. * Manage internal conflicts empathetically and solution-focused. * Maintain a high standard of customer service, including digital channels (WhatsApp). * Organize and handle various documents. * Remain attentive to potential operational changes that could improve efficiency. * Suggest store campaigns and promotions. * Other responsibilities not listed here but compatible with the role. Compensation: R$2\.300,00 per month Benefits: * Transportation allowance Work Location: On-site