SERVICE CONSULTANT

Description

Job Summary: Customer service with a focus on consultation and sales of automotive services, aiming for excellence and client-centered solutions. Key Highlights: 1. Passion for the automotive industry and consultative customer service 2. Focus on excellence in customer service and solution-oriented approach 3. Negotiation and communication skills **Job Description:** ---------------------- Are you communicative, enjoy interacting with people, and passionate about the automotive industry? Then this job is for you! **Essential Requirements:** ------------------------------ Experience in customer service (preferably in the automotive sector). Knowledge of basic mechanics and/or automotive services. Strong communication skills, empathy, and negotiation ability. Organization and results orientation. Valid Brazilian driver's license (Category B). **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Salary:** ------------ $13\.36 **Benefits:** --------------- Semi-annual PPR (Profit-Sharing Program) On-site cafeteria Transportation allowance Health insurance (Unimed) Dental insurance (Porto Seguro) Life insurance (Saga Insurance Brokerage) Psychological support program (Acolher Saga) Gym membership partnership (Wellhub) SESC partnership University partnership Discounts on vehicle and product purchases **Work Location:** ---------------------- Goiânia/GO **Working Hours:** ------------------------ Monday to Friday: 8:00 AM to 6:00 PM; Saturday: 8:00 AM to 12:00 PM **Additional Information:** --------------------------- Attend customers at the workshop reception, understand their needs, and provide consultative, high-quality service; Guide customers regarding required services, timelines, costs, and terms; Monitor the vehicle throughout the maintenance or repair process, keeping the customer informed; Sell services while consistently seeking optimal solutions for the customer.