Description
Job Summary:
Provide multiskill customer service to e-commerce or streaming clients, creating a positive experience by resolving inquiries and assisting with all related matters.
Key Highlights:
1. Dynamic and collaborative environment undergoing constant transformation
2. Focus on creating a positive customer experience
3. Teamwork with emphasis on multiskill customer service
**Have you ever considered working in a dynamic setting, within a collaborative environment characterized by constant transformation and growth?**
**Join our team!**
**\#JoinTP**
**Responsibilities and Duties:** Deliver multiskill customer service to clients purchasing via E\-commerce (online shopping) or using the streaming platform, aiming to create a positive experience by answering questions, helping resolve difficulties, and assisting with all related matters.
**Salary:** BRL 1,518.00 \+ Benefits \+ Career Development Plan
**Working Hours:** Starting from 10:00 AM
**Schedule:** 6 days on / 1 day off \| **Shift Duration:** 6 hours and 20 minutes
**Work Mode:** On-site \| **Work Location:** Parnamirim
**What We Are Looking For (Requirements):**
Must be of legal age;
Completed high school education
**At TP, well-cared-for people deliver extraordinary results!**
We are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees.
Discover some of the differentiators that make TP an excellent place to work:
**Professional Development**
* Language Program: available to all employees.
* Internal Promotions: we encourage growth from within!
* JUMP Career Development Plan: advance to your next step in just 3 months.
* Educational Partnership: discounts of up to 50% to support your development.
**Financial Benefits**
* Differentiated Profit Sharing (PLR) – we recognize and reward your performance.
* Meal Voucher and Food Voucher.
* Fuel Voucher (for night shifts).
* Bullla Card: salary advance and consigned credit.
* Life Insurance and Funeral Assistance: peace of mind for you and your family.
**Health and Quality of Life**
* TotalPass: quality of life and access to gym networks.
* Health Insurance including dependents – we care for those you love.
* Daycare Assistance: up to the child's first 60 months, supporting mothers and fathers.
* Quality of Life Program: physical, mental, social, and financial well-being.
**All our job openings are inclusive and extend to People with Disabilities.**
Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses.
Please also note that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle.
**Thank you for your interest in joining TP—and best of luck!**