Job Summary: Responsible for empathetically receiving patients, performing registrations, guiding them through workflows, maintaining medical records, and communicating with the multidisciplinary team. Key Highlights: 1. Empathetic patient reception 2. Medical record organization and updating 3. Communication with the multidisciplinary team Description: * Completed high school education; * Proficiency in Microsoft Office Suite; * Perform initial patient and companion reception with empathy and attention, respecting humanized care principles; * Register patients in the system, verifying and accurately recording personal data and initial clinical information; * Guide patients regarding internal unit workflows, referrals, waiting times, and other questions related to care; * Organize and maintain up-to-date patient medical records and documents; * Answer telephone calls, provide basic information, and direct inquiries to the appropriate departments; * Maintain constant communication with the multidisciplinary team, relaying necessary information to ensure smooth service delivery; * Record patient consultations and movements in the system; 2512040202181901349
João Silva
Indeed · HR
João Silva
Indeed · HR
