Receptionist

Description

**Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1 hour and 30 minute lunch break **Level:** Professional **Employment Type:** Permanent – CLT * Answer and screen incoming calls; * Redirect inquiries to the responsible departments; * Provide support to colleagues via WhatsApp and phone calls; * Greet visitors; * Direct visitors to the appropriate departments; * Schedule meetings; * Manage the meeting room reservation page; * Register visitors and new employees in Invenzi; * Assist with pantry services. **Requirements:** **Technical Skills** * Face-to-face and telephone customer service; * Basic knowledge of administrative routines; * Familiarity with internal phone extensions and customer service protocols; * Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook); * Ability to organize mail and documents. **Behavioral Skills** * Strong verbal and written communication skills; * Friendliness, courtesy, and professionalism in customer service; * Organization and punctuality; * Discretion and professional demeanor; * Ease in interacting with the public; * Proactivity and agility in task execution; * Emotional stability and patience under pressure. **Prerequisites** * Completed high school education; * Prior experience in customer service or reception is desirable; Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook). * **Benefits:** No benefits reported