Receptionist

Description

Job Summary: Responsible for initial and comprehensive customer service at Auto Center units, with a focus on service presentation, conflict resolution, and sales. Key Highlights: 1. Initial and comprehensive customer service at Auto Centers 2. Conflict resolution and service presentation 3. Opportunity to apply sales and communication skills **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center units, ensuring safety, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the portfolio of services offered and providing guidance within the Auto Center; * Handling pre-inspection verification and customer registration; * Selling products. **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Valid driver's license (Category B) and ability to drive; * Prior experience in face-to-face customer service; * Previous experience in Auto Centers is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organizational ability, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Benefits: * Medical assistance * Dental assistance * Food basket * Transportation allowance Experience: * Sales management (Mandatory) License/Certification: * Driver's License Category B (Mandatory) Work Location: On-site