Receptionist

Description

Job Summary: Receptive and proactive customer service, presenting aesthetic procedures, clarifying doubts, and performing registrations and appointments. Key Highlights: 1. Customer service in aesthetic clinics 2. Appointment and post-sales management 3. Multichannel communication with customers **JOB DESCRIPTION** Receptionist **RESPONSIBILITIES AND DUTIES** Greet customers visiting the unit; Provide customer service according to the service standards of the BotoEsthetic franchise network. Receive and make contact via utilized channels (telephone, WhatsApp, e\-mail, and others); Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information; Clarify any customer questions regarding specific procedures; Register new customers in the systems; Schedule and confirm appointments with customers in advance; Notify the technical team about customer arrivals; Carry out post\-sales activities. **REQUIREMENTS AND QUALIFICATIONS** Reside in Feira de Santana/BA. Completed high school education; Experience in customer-facing roles, preferably in aesthetics or healthcare; Proficiency in Excel and Word. **PREFERRED QUALIFICATIONS** Experience in aesthetic or healthcare clinics. Employment Type: Full-time CLT Salary: R$1\.694,00 \- R$2\.500,00 per month Benefits: * Transportation allowance Experience: * Customer service (Preferred)