Receptionist

Description

Job Summary: Provide courteous and efficient service to internal and external customers, receive visitors, and manage incoming calls to meet needs and direct information. Key Highlights: 1. Customer service for internal and external clients 2. Reception management and telephone communication 3. Support for sales and HR teams Personally or by phone, courteously, helpfully, and efficiently serve internal and external customers to meet their needs; Receive customers, visitors, and suppliers coming to the company or calling the reception desk, and direct them to their requested destination; Announce all visitors and callers by stating their name and purpose before transferring them to the desired extension or department; Collect information, complaints, and compliments provided by customers; Relay requested information to customers, employees, and other callers or visitors; Transfer all customer calls to the telesales department; Record customer messages (name, phone number, company, etc.) requesting to speak with sales counter staff, and transmit the collected data to the relevant salesperson via Spark; Make calls upon request from managers and the HR department; Assist with processing sales ledger entries; Employment Type: Full-time CLT Compensation: R$2.150,31 per month Benefits: * Transportation allowance Experience: * Customer service (Mandatory)