Receptionist

Description

Job Summary: We are seeking a thoughtful and proactive receptionist to handle patient interactions and manage appointments at an integrative health clinic. Key Highlights: 1. First contact and patient referrals 2. Scheduling organization and monitoring 3. Ensuring a warm and professional experience We are looking for a thoughtful, organized, and proactive receptionist to join our team! If you enjoy caring for people, have a welcoming demeanor, and resonate with integrative health and well-being, this opportunity may be right for you. **Main Responsibilities** * Conduct initial contact with leads (via WhatsApp and phone); * Route patients to the appropriate workflows; * Organize and monitor appointment scheduling and confirmations; * Ensure patients receive all necessary instructions before and after consultations; * Keep medical records and registrations up to date; * Serve as a liaison between patients and clinic departments; * Guarantee a warm and professional experience from first contact through post-consultation. **Requirements** * Completed high school education * Experience in customer service or reception (clinics preferred); * Proficiency in WhatsApp Business and fast typing; * Strong written and verbal communication skills; * Welcoming, organized personality with attention to detail; * Proactivity and ease in interacting with diverse patient profiles. Employment Type: Full-time CLT Compensation: R$1.518,00 per month Benefits: * Meal allowance * Transportation allowance