Receptionist

Description

Job Summary: Professional responsible for receiving, guiding, and supporting patients, ensuring humanized and organized service. Key Highlights: 1. Humanized and organized patient care. 2. Management of appointment scheduling and health insurance documents. 3. Maintenance of a clean and welcoming reception area. **Temporary Position (Ferista)** The SPECT Diagnostic Medicine Group possesses extensive expertise in developing and applying various diagnostic tests and treatments, including all types of scintigraphy and radioisotope therapies. In addition to PET/CT, examinations can be performed using the following tracers: Our commitment extends beyond accurate diagnoses. We value humanized care, providing comfort and safety for our patients. With this ongoing commitment to innovation and quality, we continue expanding our reach to deliver the best in diagnostic medicine to even more people. **Job Objective:** To receive, guide, and provide courteous and efficient support to patients, ensuring humanized and organized service from arrival through to the conclusion of their visit. The receptionist serves as the clinic’s first point of contact and plays an essential role in shaping the patient’s positive experience. **Your Key Responsibilities:** * Receive patients in person, by phone, and via digital channels (WhatsApp, e\-mail, etc.) * Schedule, confirm, cancel, and reschedule appointments and examinations as needed; * Receive and verify personal identification documents and health insurance authorizations; * Register and update patient data in the system; * Maintain a clean, organized, and welcoming reception area; * Assist in managing patient flow, respecting the order of service; * Escort patients to examination rooms when necessary; * Receive payments and issue receipts, where applicable; * Maintain confidentiality of patient information. **Requirements:** * Completed high school education; * Prior experience in reception roles, preferably in clinics or hospitals; * Strong verbal and written communication skills; * Proficiency in computer applications (Microsoft Office); * Familiarity with appointment scheduling systems is desirable; * Flexible availability for work hours. **Work Schedule:** Monday to Friday, from 9:00 AM to 7:00 PM **Work Model:** 100% on-site; Employment Type: Permanent CLT contract Salary: R$1\.600,00 \- R$1\.900,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Are you currently employed? Education: * High school diploma (Mandatory) Experience: * Medical clinic reception (Mandatory)