Job Summary: Responsible for initial and comprehensive customer service at Auto Center locations, including sales, conflict resolution, and presenting the service portfolio. Key Highlights: 1. Dynamic customer service focused on client safety and peace of mind. 2. Sales opportunities and conflict resolution in an Auto Center environment. 3. Teamwork with emphasis on excellent communication and proactivity. **Your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring client safety, dynamism, flexibility, and peace of mind; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and providing guidance within the Auto Center; * Handling pre-inspection assessments and customer registration; * Product sales. **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Valid Brazilian driver's license (Category B) and ability to drive; * Prior experience with in-person customer service; * Previous experience in an Auto Center is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any questions. Minimum Education Level: High School (Secondary Education) Driver's License Requirement: B
João Silva
Indeed · HR
João Silva
Indeed · HR
