Job Summary: Professional responsible for front-desk customer service, including plan negotiation, registrations, space organization, and support to resolve customer inquiries and issues. Key Highlights: 1. Customer service and direct client relationship 2. Plan negotiation and comprehensive client support 3. Organized environment focused on visual communication **Description and Responsibilities:** **Schedule:** Monday to Friday \- 11 AM to 5 PM or 4 PM to 10 PM; weekends on rotating shift basis **Level:** Operational **Employment Type:** Tenured \- CLT labor code * Maintain client contact through high-quality service; * Conduct plan negotiations; * Register students and visitors; * Keep the reception area tidy and visually communicative; * Perform telephone service when required; * Resolve customer issues autonomously; * Assist customers when necessary; * Provide guidance to clarify customer inquiries; * Report information gathered from client interactions; * Uphold the gym's service standards, processes, and customer needs. **Requirements:** Education: Completed high school. Skills: Microsoft Office suite and email; **Benefits:** Gym membership allowance, Performance bonus, Commissions, Details provided during interview, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
