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Job Summary: Customer service representative for a healthcare company committed to excellence, providing in-person, telephone, and digital service, as well as administrative support. Key Highlights: 1. Warm and humanized customer service 2. Organized and professional environment 3. Focus on excellence in public service **Eco & Tomo** is a healthcare company committed to excellence in service delivery and quality of care. We value patient care, empathy, and respect, offering an organized, humanized, and professional environment. **Main Responsibilities:** * In-person, telephone, and digital channel service * Patient reception and guidance * Appointment and examination scheduling and confirmation * Document and medical record organization * Administrative support for front-desk operations * Ensuring courteous, efficient, and excellent service **Requirements:** * Flexible availability for work hours * Experience in customer service * Commitment to service excellence * Strong verbal and written communication skills * Proactivity and organizational ability * Willingness to acquire new knowledge * Completed high school education **Compensation and Benefits:** * Salary: R$ 1.830,00 * Transportation Allowance * Meal Voucher * Health Insurance **Working Hours:** Monday to Friday: 10:00 AM to 7:00 PM Saturdays: 7:30 AM to 12:00 PM Minimum Education Level: High School (Secondary Education) Desired Qualification: * High School (Secondary Education)
