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Job Summary: A customer service professional responsible for managing communications, recording events, providing information, and resolving basic customer issues at a telecommunications company. Key Highlights: 1. Handle customer calls and requests efficiently 2. Monitor the progress of tickets and requests 3. Forward complex cases to specialized departments A telecommunications company is seeking a Receptionist in Fortaleza. A4 Telecom is a company specializing in telecommunications solutions, offering internet and telephony services to both residential and business customers. **Responsibilities:** Handle customer calls and requests efficiently. Record events and resolve basic technical issues. Provide information about available services and plans. Monitor the progress of open tickets and requests. Forward more complex cases to specialized departments. Previous experience as a Secretary, Telemarketing Agent, Customer Service Assistant, or Clinic Receptionist may indicate suitability for some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Medical Insurance * Dental Insurance * Life Insurance **Additional Information:** * \#UrgentOpening * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.
