Receptionist/Customer Service Representative

Description

Job Summary: This professional will undergo an immersion and training process to work according to Emagrecentro's excellence standards, with emphasis on continuous development and customer service. Key Highlights: 1. Continuous immersion, training, and preparation process 2. Growth and incentive plan with increased profit-sharing 3. Customer-centric service and well-being focus with an owner's mindset **Job Description** Upon joining the Emagrecentro network, the professional undergoes a critical immersion, training, and preparation process to become fully qualified to operate at the brand's excellence standard. These stages include: Welcome presentation and introduction to the weight-loss market Initial standardization training and guidance on technical protocols, training on products used in the customer experience, and strategic direction of customer interactions Hands-on learning and practical skill enhancement directly at the unit Periodic in-person updates, trainings, and refresher courses. Additionally, to strengthen the partnership between the professional and the Emagrecentro network, we offer a significant growth and incentive plan. Numerous benefits are provided based on partnership duration and advancement within our development scale, including: Gradually increasing profit-sharing Profit participation aligned with clinic performance Longevity bonus With Emagrecentro, your growth and development are continuous!! Requirements: * Education: Completed high school * Preferred qualification — reception experience. * Personal Profile: * Engaged professional * Committed * Goal-oriented * Aligned with the company’s mission and philosophy * Focused on customer service and well-being * Possesses an owner's mindset, acting with authority and confidence while valuing the work performed. * Self-motivated to continuously develop personally and professionally through knowledge enhancement, pursuit of new learning opportunities, and skill acquisition. * Ethical respect for interpersonal relationships among people and the work team. * Availability: 8 hours per day and 4 hours on Saturdays. Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$1.518 Benefits: * Transportation allowance Additional Compensation: * 13th-month salary * Vacation bonus * Bonus * Birthday bonus * Commission * Overtime pay * Incentive plan Education: * Completed high school Experience: * Reception License/Certification: * Work history in the field Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: Starting from R$1.518.00 per month Benefits: * Meal allowance * Transportation allowance