Receptionist/Administrative Assistant

Description

**About the company:** **Doctor Prime** is a healthcare company founded with the purpose of expanding access to high-quality, affordable, and humanized medical care. Operating in multiple cities, the company offers services including urgent care, telemedicine, laboratory tests, and home visits—all with a focus on efficiency, technology, and patient-centered care. Guided by values such as ethics, empathy, and innovation, Doctor Prime strives to deliver an effective and solution-oriented healthcare experience, positively impacting the lives of its patients and employees. **Responsibilities:** Receiving and professionally attending to customers; scheduling and confirming appointments; registering laboratory tests; in-person, telephone, and WhatsApp-based customer support. Maintaining the front desk and appointment system organization; providing information about clinic services and available health plans for sale. \- Prior experience in customer service or front-desk reception \- Excellent verbal and written communication skills \- Ability to work in a dynamic, multitasking environment \- Basic knowledge of appointment scheduling and medical record systems (preferred) \- Basic knowledge of Excel **Working hours:** Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 7:00 AM to 12:00 PM. Employment type: Full-time CLT contract Salary: R$2\.066,80 per month Benefits: * Health insurance * Dental insurance * Meal allowance * Transportation allowance Experience: * Administration (preferred) * Customer service (required) * Microsoft Excel (preferred) Work location: On-site