Receptionist/Administrative Assistant

Description

Job Summary: We are seeking a Receptionist for a medical clinic and laboratory, focused on empathetic customer service and organizing reception processes. Key Highlights: 1. Friendly and professional customer service 2. Organization of the reception area and scheduling systems 3. Working in a dynamic environment with multiple demands We are looking for a **Receptionist** to work at a medical clinic and laboratory, with emphasis on empathetic customer service and organizing reception processes. **Main Responsibilities:** * Greeting and assisting customers in a friendly and professional manner; * Scheduling and confirming appointments; * Registering laboratory tests; * In-person, telephone, and WhatsApp customer service; * Organizing the reception area and appointment scheduling system; * Providing information about clinic services and available health plans for sale. **Requirements:** * Prior experience in customer service or reception; * Excellent verbal and written communication skills; * Ability to work in a dynamic environment with multiple demands; * Basic knowledge of scheduling and medical record systems (preferred); * Basic knowledge of Excel. **Working Hours:** * Monday to Friday: from **9:00 AM to 5:00 PM** * Saturday: from **7:00 AM to 12:00 PM** Employment Type: Permanent CLT contract Salary: R$2.066,80 per month Benefits: * Health insurance * Dental insurance * Meal allowance * Transportation allowance Experience: * Administration (Preferred) * Customer Service (Mandatory) * Microsoft Excel (Preferred) Work Location: On-site