Description
**RESPONSIBILITIES**
\- Coordinate the reception team, ensuring excellence in guest service;
\- Resolve guest problems and complaints professionally and effectively;
\- Handle administrative tasks of the department;
\- Collaborate with other hotel teams to ensure guest satisfaction.
**REQUIREMENTS**
\- Experience as a Receptionist or team leader;
\- Completed undergraduate degree in Hospitality, Tourism, Business Administration, or related fields;
\- Knowledge of CMNET systems;
\- Experience in the hospitality industry.
**BENEFITS**
Flash card worth R$ 145.00;
Meal provided at the hotel;
Sinde Club benefits including healthcare, partnerships with local stores, and gastronomy services.
Birthday day off;
Special rates for stays at hotels within the chain;
Transportation allowance;
Salary: R$3\.500,00 \- R$3\.700,00 per month;
Work location: On-site