Reception Assistant

Description

Job Summary: Dynamic professional needed to provide front-desk customer service and administrative and operational support at a hotel — ideal for individuals seeking diverse responsibilities. Key Highlights: 1. Working in a dynamic environment with operational support and customer service. 2. Opportunity for professionals with strong communication and organizational skills. 3. Ideal for those seeking administrative and operational roles. BSB INN Hotelaria is hiring a **Reception Assistant** to handle guest service, support administrative routines, and assist with hotel operational activities. We seek a dynamic professional with strong communication skills, organizational ability, and willingness to perform tasks involving both guest service and operational support. **Responsibilities:** * In-person and telephone customer service * Guest support * Assistance with front-desk administrative routines * Organization and management of information * Responsible for hotel inventory control and organization * Assistance with luggage, beds, boxes, and other items transportation * Maintenance of inventory cleanliness and organization **Requirements:** * Experience in customer service * Basic knowledge of administrative tasks * Strong communication skills and professional demeanor * Organizational ability and proactivity * Availability for operational tasks (light to moderate physical effort) **Desired Profile:** * Professionals who thrive in dynamic roles combining administrative and operational duties * This position is not suitable for candidates seeking exclusively administrative roles **Work Schedule:** * Rotating shift: 6 days on, 1 day off * Hours: 11:30 AM to 9:00 PM **Salary and Benefits:** * Salary: R$ 1\.750,68 * 5% performance bonus * Transportation allowance (3% deduction) * On-site meals * Birthday day off * Salary advance Employment Type: Permanent CLT contract Compensation: R$1\.621,00 \- R$1\.750,68 per month Benefits: * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Customer service experience (Mandatory) Work Location: On-site