Reception Agent

Description

If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 health services—including clinical analyses, imaging diagnostics, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched, last year, Rita Saúde—a comprehensive digital platform integrating health services. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture thrives in an environment rooted in respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Would you like to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media channels: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide humane, high-quality service to customers at business units and/or other designated locations; * Register/update customer information in the service management system; * Request authorizations from health insurance providers according to each provider’s established policy; * Serve customers while ensuring all necessary information for test execution is collected and following company-defined procedures; * Negotiate with customers regarding fees and payment methods (per company-aligned processes); * Perform other duties relevant to the position; * Safeguard confidentiality and security of information, adhering to information security and data protection policies and regulations. **Requirements and Qualifications** Completed high school education; Experience in customer service is desirable. 44-hour workweek. **Additional Information** * **Benefits designed for your daily life:** Transportation Allowance or Fuel Assistance, Meal Voucher or Food Allowance; * **Benefits for your Health and Well-being:** Health and Dental Insurance, Extended Maternity and Paternity Leave, Life Insurance; * + *Benefits are subject to change.* A healthcare reference, a leader in people management and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in Brazil’s federal capital in 1984, born from the courage and determination of two entrepreneurs—Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers health services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of the country. Grupo Sabin’s health ecosystem encompasses a portfolio of businesses covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive check-ups. It further includes primary care services, supporting population health management through coordinated care programs and pathways via Amparo Saúde and Rita Saúde—the integrated digital health services platform, which partners with pharmacies, physicians, and other healthcare professionals to promote quality, efficient access to healthcare. To foster entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020—a dedicated innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and the creation of business models grounded in science, efficiency, and customer experience to advance the healthcare sector. As a solid, visionary national company with well-established values and a genuine commitment to ESG principles—and delivering health and wellness services to support customers’ health journeys across the country—Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, well-being, and prosperity while fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed recruitment processes aimed at attracting individuals who align with our purpose and values. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*