Description
Job Summary:
Opportunity for a customer service professional focused on reception, consultative sales, conversion support, and appointment scheduling.
Key Highlights:
1. Greet customers with excellence and empathy.
2. Conduct in-person and WhatsApp consultations with a consultative focus.
3. Support new customer conversion and ensure an excellent experience.
**Key Responsibilities:**
\- Greet customers with excellence and empathy
\- Conduct in-person and WhatsApp consultations
\- Present our services in a consultative manner
\- Support new customer conversion
\- Manage appointments, pet check-in, and check-out for boarding pets
\- Ensure excellence in the customer experience from start to finish
**Essential Requirements:**
\- Strong, clear, and concise communication skills
\- Experience with WhatsApp-based sales
\- Experience with CRM or digital customer service tools
\- Experience in public-facing customer service
\- Ability to handle objections and negotiations
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Dental insurance
* Transportation allowance
Work Location: On-site