Receptionist

Description

Job Summary: Opportunity for a customer service professional focused on reception, consultative sales, conversion support, and appointment scheduling. Key Highlights: 1. Greet customers with excellence and empathy. 2. Conduct in-person and WhatsApp consultations with a consultative focus. 3. Support new customer conversion and ensure an excellent experience. **Key Responsibilities:** \- Greet customers with excellence and empathy \- Conduct in-person and WhatsApp consultations \- Present our services in a consultative manner \- Support new customer conversion \- Manage appointments, pet check-in, and check-out for boarding pets \- Ensure excellence in the customer experience from start to finish **Essential Requirements:** \- Strong, clear, and concise communication skills \- Experience with WhatsApp-based sales \- Experience with CRM or digital customer service tools \- Experience in public-facing customer service \- Ability to handle objections and negotiations Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Dental insurance * Transportation allowance Work Location: On-site