Receptionist

Description

Job Summary: We are seeking a Receptionist for a mental health clinic, responsible for humanized patient reception, organizing the flow of appointments, and providing administrative support, with emphasis on empathy, confidentiality, and excellence. Key Highlights: 1. Humanized patient reception 2. Administrative support and appointment scheduling 3. Confidentiality and ethics assurance in patient care Professional Field and Specialization: Administration \- Reception Work Location: Americana, SP Employment Type: Full-time \- CLT Job Description: We are looking for a Receptionist to join our mental health clinic, responsible for humanized patient reception, organizing the flow of appointments, and providing administrative support. This professional will serve as the clinic's first point of contact and must uphold empathy, confidentiality, and excellence in service. Main Responsibilities: - Greet patients and companions courteously and respectfully - Schedule, reschedule, and confirm appointments - Answer phone calls and respond to messages (WhatsApp/email) - Register patients in the system - Support the clinic's daily administrative operations - Manage healthcare professionals' schedules - Guide patients on clinic procedures - Ensure confidentiality of information and compliance with ethical standards Requirements: - Completed high school education - Prior experience as a receptionist, preferably in the healthcare sector - Strong verbal and written communication skills - Organizational skills and attention to detail - Proficiency with computer systems and Microsoft Office suite - Empathetic, discreet, and welcoming demeanor What We Offer: - Salary above market average: BRL 1,804.00 - Transportation allowance: BRL 200.00 - Meal voucher: BRL 305.00 - Working hours: Monday to Friday, 7:30 AM to 5:00 PM, with a 1.5-hour lunch break - Monthly salary range: BRL 2,000.00 \- BRL 2,100.00 Benefits: * Fuel allowance * Free parking * Meal voucher Selection Question(s): * Residency in Americana-SP is required for this position. Do you meet this requirement? Work Location: On-site