Receptionist

Description

Job Summary: The professional will be responsible for customer service, opening and closing protocols, updating registrations, and performing administrative tasks. Key Highlights: 1. Emergency and urgent care support via 0800 hotline 2. Management of protocols and beneficiary registrations 3. Support for audits and administrative activities **Your main responsibilities will include:** Providing 0800 hotline support for urgent and emergency cases. In-person and telephone customer service, including opening, approving, and closing protocols (DMED, exams, audits, various requests, etc.). Updating and creating registrations, including for beneficiaries from other cities/states (inter-state exchange). Issuing purchase orders, attaching documents (e.g., X-rays), and delivering replacement health insurance cards. Collecting occasional payments on weekends. Supporting scheduled and unscheduled audits, as well as private consultations. Preparing and updating reports, generating protocols, and performing related administrative tasks. **Benefits:** Meal Voucher (BRL 30 per workday), Food Voucher (BRL 411.56 per month), Transportation Voucher, Dental Plan, Medical Plan, Extended Maternity and Paternity Leave, Life Insurance, Discounts with partner institutions, Day Off. **Work Schedule:** 2:00 PM to 8:15 PM Employment Type: Full-time, Permanent CLT Contract Salary: BRL 2,000.00 – BRL 2,300.00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance * Food voucher * Meal voucher * Transportation voucher Work Location: On-site