Front Desk Agent

Description

Job Summary: The Overnight Front Desk Agent is responsible for providing courteous guest service, executing departmental procedures, and maintaining an organized workspace. Key Responsibilities: 1. Providing friendly and efficient guest service. 2. Performing check-in, check-out, and daily reconciliations. 3. Conducting nighttime patrols and completing the audit report. **Summary Description:** The Front Desk Agent is responsible for delivering courteous guest service and must execute departmental procedures while maintaining an organized workspace to ensure a pleasant and efficient environment. **Specific Duties and Responsibilities:** For this shift (overnight), the following duties are assigned to the Front Desk Agent: · Perform check-in and check-out; · Verify daily postings; · Reconcile room charges; · Complete the audit report; · Conduct nighttime patrols. Technical Competencies: Organization, teamwork, agility, communication, and hospitality. **Education and Training:** Completed high school education and basic English proficiency. **Work Location:** Vinhedo \- SP **Working Hours:** 10:40 PM to 7:00 AM (including a 1-hour and 30-minute break) **Benefits:** Meal allowance, transportation allowance, medical and dental assistance, Gympass **Residence Requirement:** **Valinhos, Vinhedo, Jundiaí \- SP** Employment Type: Permanent CLT contract Compensation: R$2\.388,11 per month Work Mode: On-site