Receptionist

Description

Job Summary: Professional to handle patient reception, appointment scheduling, telephone and WhatsApp support, and administrative assistance at a high-end clinic. Key Highlights: 1. Friendly and professional patient service at a high-end clinic 2. Appointment management and communication via multiple channels 3. Support in organizing and maintaining the clinic environment Recruitment and Selection company seeks a Receptionist in São Paulo. Nativ RH is an HR-specialized firm focused on connecting talent with job opportunities. It offers recruitment, selection, and HR management consulting services. **Responsibilities:** Will work at a high-end clinic performing the following duties: Greet patients courteously, warmly, and professionally. Enter exams, consultations, and observations into the system. Confirm and update patient registration data. Attend to patients via system, WhatsApp, and telephone, scheduling consultations and procedures. Manage the clinic’s WhatsApp and respond to messages clearly and promptly. Collect consultation entrance fees and record amounts in the system. Register new patients when necessary. Send invoice information to accounting and forward it to patients. Perform inactive patient re-engagement via the system. Clarify questions from new patients via telephone and messaging. Record menu orders and forward them to the clinic’s cafeteria staff. Maintain control over the reception area environment (music, TV, air conditioning). Cover commercial department needs during lunch hours, vacations, or absences. Assist in organizing and maintaining the clinic environment. Position located in São Paulo / SP. Previous experience as Front Desk Attendant, Secretary, Bilingual Receptionist, or Customer Service Assistant may indicate suitability for some responsibilities of this role. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: R$2,100.00 * Commissions * Employee discounts * Food Allowance * Meal Voucher * Transportation Voucher Discounts on aesthetic and nursing treatments. **Additional Information:** * \#UrgentOpening * Contract: Permanent \- On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 9:00 AM to 6:00 PM\.