Receptionist

Description

Job Summary: Reception professional responsible for virtual patient care, appointment scheduling, authorizations, and support to the medical clinic team. Key Highlights: 1. Leadership in virtual patient care and appointment scheduling 2. Responsibility for managing clinical schedules and opening the clinic 3. Support to the reception team and backup leadership on Saturdays Polyclinic seeks a Receptionist in Rio de Janeiro. Med Center Polyclinic provides high-quality healthcare services with a team of specialized professionals. Our goal is to deliver humane and efficient care to all patients. **Responsibilities:** Responsible for the virtual care section (platform, chat, WhatsApp). Supervises staff in this area. Handles human-based appointment scheduling, as well as authorizations, cancellations, and rescheduling of patients. Manages clinical schedules. Responds humanely to patient complaints via email. Provides support to the reception team. Performs backup leadership duties for Saturday shifts. Is one of the staff members responsible for opening the clinic each morning. Previous experience as a Reception Attendant, Secretary, Bilingual Receptionist, or Customer Service Assistant may indicate suitability for some of the responsibilities in this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: R$1,625.00 * Meal Allowance * Transportation Allowance * Dental Care **Additional Information:** * \#UrgentOpening * Contract Type: Permanent — On-site * Work Schedule: Full-time * Working Hours: Monday to Friday, from 7:30 AM to 5:30 PM. Saturday, from 7:30 AM to 2:30 PM.