Job Summary: A professional responsible for greeting patients, managing appointments, organizing medical records, and maintaining an inviting reception area. Key Responsibilities: 1. Greet patients and visitors cordially and professionally 2. Maintain physicians' schedules organized, avoiding time slot overlaps 3. Update and organize patients' medical records * Greet patients and visitors cordially and professionally, ensuring they feel welcome. * Schedule, reschedule, or cancel medical appointments according to clinic professionals' availability, using scheduling systems. * Maintain physicians' schedules organized, avoiding time slot overlaps and ensuring all commitments are fulfilled. * Answer telephone calls, clarify inquiries, provide information about the clinic, and route calls to appropriate professionals. * Verify patient arrivals, complete registration, and ensure patients are ready for consultation. * Update and organize patients' medical records, ensuring accuracy of information such as personal data, medical history, and emergency contacts. * Inform physicians of patient arrivals, schedule updates, and any time changes. * Maintain a clean, organized, and welcoming reception environment, providing a comfortable space for patients while they wait for consultation. * Perform other tasks of similar nature, complexity, and responsibility, as instructed by supervisors. Perform other tasks of similar nature, complexity, and responsibility, as instructed by supervisors.
João Silva
Indeed · HR
João Silva
Indeed · HR
