Description
Job Summary:
A professional responsible for greeting customers with excellence, confirming reservations, presenting products and services, ensuring high-quality service, and mediating interactions.
Key Highlights:
1. Greet customers with excellence and cordiality
2. Ensure the best possible customer service
3. Resolve inquiries and mediate conflicts
Greet customers upon arrival at the company with excellence and cordiality
Confirm reservations made by customers via the system and social media
Demonstrate knowledge of the premises and specific features of the products and services available at the location
Ensure customers receive the best possible service
Resolve inquiries, mediate conflicts, and handle any reception-related actions involving guests or customers
Monitor customers' waiting time
Monitor table availability and release status
Organize the restaurant's reception area.
Job Type: Full-time, CLT Permanent Position
Compensation: Starting from R$1.800,00 per month
Benefits:
* Transportation allowance
Selection Question(s):
* Do you have experience in customer service?
* What is your availability to work?