Operational Supervisor

Description

Job Summary: The shift supervisor delegates tasks, monitors team operations, and ensures adherence to procedures to exceed guest expectations. Key Highlights: 1. Lead and supervise the team to achieve operational excellence 2. Manage conflicts and ensure guest satisfaction 3. Focus on hospitality and high-standard service The role of the shift supervisor is to delegate tasks and oversee team operations, ensuring all procedures and guidelines are followed to meet and exceed guest expectations. **Responsibilities:** * Conduct meetings and provide feedback; resolve internal conflicts; * Inspect suites to ensure standards and functionality; * Audit and validate front desk cash registers at the end of each shift; * Review kitchen processes and checklists; * Manage conflicts and situations involving guests in general. **Benefits:** To be determined **Required Qualifications:** * Completed high school education; higher education preferred; * Computer literacy (Microsoft Office, email); * Prior leadership/supervisory experience (preferred); • Leadership ability and flexibility with rotating shifts. **About the company:** TOUT exists to advance our vision of redefining the imagination and concept of motel hospitality.