* Escort guest to apartment and inform about apartment amenities * Escort guest to elevator * Assist guest with luggage during check-in and check-out * Review event Service Orders (SO) for the day * Ensure that the lobby and external area (main entrance) are clean and organized * Ensure all loan items and amenities are restocked * Store sealed and identified luggage in the baggage room, delivering the ticket receipt to the guest * Read and keep the front desk and baggage room log books updated * Keep the baggage room organized and clean, ensuring all items belonging to guests, residents, and clients are labeled and sealed * Deliver packages/mail to guests, residents, and departments * Greet guests, residents, and clients courteously, directing them to points of interest * Forward guest and resident requests to the responsible department * Occasionally support other operational departments of the property Employment type: Full-time CLT Pay: R$1,518.00 - R$2,200.46 per month Benefits: * Medical insurance * Dental insurance * Meal voucher * Transportation voucher Screening question(s): * Do you have experience in hospitality? * Are you available to work different shifts? * Are you willing to work a 6x1 schedule?