Front Desk Receptionist

Description

Job Summary: A professional to work at a hotel front desk, responsible for guest service, reservation management, and administrative support. Key Responsibilities: 1. Customer service and guidance 2. Reservation and information management 3. Administrative support for front desk operations * Perform guest check-in and check-out * Serve and guide customers in person, by phone, and via WhatsApp * Process reservations, modifications, and cancellations * Provide information about hotel services and tourist attractions * Monitor guest arrivals and departures, keys, and payments * Handle guest requests, complaints, and feedback * Support front desk administrative tasks * **Preferred Qualifications:** * Experience with hotel management systems * Basic knowledge of English or another foreign language Employment Type: Full-time CLT Compensation: R$1.837,36 per month Benefits: * Medical insurance * Fuel allowance * Food basket * Transportation voucher