CUSTOMER SERVICE ASSISTANT / RECEPTIONIST - OPEN POSITION

Description

Job Summary: Assist with customer service and reception duties, clarify inquiries, and organize workflow. Key Highlights: 1. Assisting members, customers, visitors, and service providers 2. Clarifying questions regarding products and services 3. Organizing and planning the smooth operation of the Reception **CUSTOMER SERVICE ASSISTANT / RECEPTIONIST** **Job Description:** Responsibilities: * Provide service to members, customers, visitors, and service providers, identifying and investigating their requests; * Clarify questions about products and services for members and visitors; * Use the company's list of professionals and departments, internal extensions, and external phone numbers; * Record phone calls and relay messages; * Maintain controls to ensure smooth reception operations (people, equipment, materials, room access); * Assist the Member Service Department upon request. **Requirements:** Requirements: * Basic knowledge of customer service; * Excellent communication skills; * Strong organizational and planning abilities; * Proficiency in Microsoft Office Suite. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: Monday to Friday, from 8:30 AM to 11:00 AM and from 1:00 PM to 6:00 PM. **Benefits:** Salary: R$ 1\.739,00\. Benefits: Unimed health insurance, Uniodonto dental insurance, Meal Voucher (VR), Transportation Voucher (VT), Group Life Insurance. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial