Sales Consultant

Description

Job Summary: Customer service professional focused on reception, appointment scheduling, sales, and unit organization, ensuring smooth operations and customer satisfaction. Key Highlights: 1. Comprehensive customer service, both in-person and digital 2. Appointment scheduling and front desk organization 3. Opportunity to resell packages and negotiate ✅ Responsibilities and Duties: Opening and closing the unit; Receiving customers, clarifying doubts, and guiding them on preparation for procedures; Customer service: in-person, by phone, and via WhatsApp; Scheduling sessions, checking the calendar, and confirming procedure and evaluation appointments for the following day; Lead registration and updating customer data in the system; Assisting customers with check-in and digital contract signing; Assisting customers with tablet usage at the front desk; Requesting customer referrals; Guiding customers on payment methods, cancellations, and unit transfers; Renegotiating debts when necessary; Raising administrative support tickets; Organizing the front desk and inspection folders; Approaching customers to resell packages; Responsible for receiving payments and card transactions; Receiving unit supply materials and documents; Preparing mailbags, document protocols, and receiving them; Entering data into the system for GIS reporting (shopping mall unit); Requesting service provider release authorization (shopping mall unit); Checking correspondence in administration and reviewing documents related to the shopping mall (shopping mall unit). ✅ Requirements and Qualifications: Completed high school education; Proficiency in Microsoft Office Suite; Experience in customer service and in-person/online sales; Availability to work weekends on a rotating schedule. Additional Information: SEND RESUME BY EMAIL WITH SUBJECT LINE: SALES CONSULTANT BRAGANÇA Job Type: Full-time CLT Salary: R$2.178,00 per month Benefits: * Meal allowance * Food allowance * Transportation allowance