INTERNAL COMMERCIAL CONSULTANT

Description

Job Summary: This professional will handle the company's commercial customer service, converting leads into sales, presenting solutions, and ensuring customer satisfaction at every stage. Key Highlights: 1. Commercial customer service and lead-to-sale conversion 2. Responsible for proactive and reactive communication with customers 3. Ensure clear, humanized, and efficient customer service We are seeking an Internal Sales Consultant / Commercial Customer Service Representative to manage the company's commercial customer service and convert leads into sales. The professional will be responsible for proactively and reactively contacting potential and existing customers, understanding their needs, presenting solutions, closing sales, and ensuring high-quality service throughout all process stages—thereby maintaining an efficient, organized relationship focused on customer satisfaction. **Main Responsibilities:** Make calls to leads and customers Convert leads into sales Answer customer calls Schedule consultations and exams Issue consultation and exam vouchers Register customers in the internal system and on the website Complete and update control spreadsheets Monitor the sales funnel and follow-ups Ensure clear, humanized, and efficient customer service **Requirements:** Strong verbal and written communication skills Commercial mindset and sales aptitude Experience in customer service and internal sales Knowledge of the sales funnel Basic/intermediate proficiency in Microsoft Office Suite Organizational skills, accountability, and results orientation Employment Type: Full-time, Permanent CLT Contract Compensation: Starting from R$1.518,00 per month Benefits: * Meal Voucher * Transportation Voucher