COMMERCIAL CONSULTANT

Description

Job Summary: The professional will be responsible for active and responsive customer service, prospecting, consultation, proposal preparation, and sales follow-up. Key Highlights: 1. Specialized customer service and consultation on products and services 2. Customer prospecting and preparation of commercial proposals 3. Order tracking and customer retention **Description and Responsibilities:** **Working Hours:** 44 HOURS PER WEEK **Level:** Operational **Employment Type:** Permanent – CLT **Activities** * Provide active and responsive customer service via telephone, WhatsApp, and e\-mail; * Deliver specialized consultation on the company's products and services; * Conduct technical visits and product/service presentations to customers, whenever necessary; * Prospect new customers, contributing to portfolio and market segment expansion; * Stay updated on the company's products and services; * Prepare budgets and commercial proposals according to client demands; * Negotiate prices, delivery timelines, and payment terms, in compliance with the company's commercial policies; * Track orders through all stages, ensuring customer satisfaction until delivery; * Perform after-sales activities and customer retention; * Keep customer records up-to-date in the company’s internal system and CRM, as well as complete various departmental spreadsheets; * Monitor market trends and competitors, identifying emerging trends and opportunities; * Contribute to achieving individual and team sales targets; * Safeguard company assets and equipment; * Attend company-provided training sessions, meetings, and seminars, whenever required; * Respect and comply with internal company policies; * Perform other duties related to the position, as assigned by management. **Requirements:** **Mandatory Requirements** * Completed high school education; * Experience in commercial roles, preferably in B2B sales; * Proficiency in Microsoft Office and integrated systems; * Availability to work onsite in Bonfim Paulista. **Benefits:** Gym allowance, Internal benefits, Performance bonus, Meal allowance, Food voucher, Transportation allowance